Principal Cloud Support Engineer (OCI)

Oracle is seeking a Principal Cloud Support Engineer (OCI) to join their OCI Multicloud Support organization in Nashville, TN. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position requires working onsite in Nashville 5 days per week and participating in an on-call rotation.

As a Principal Cloud Support Engineer, you'll be responsible for resolving both technical and non-technical customer inquiries through various channels. You'll need extensive experience with cloud platforms and infrastructure, particularly in Cloud Networking and public cloud environments like AWS, Azure, GCP, or OCI. The role requires a deep understanding of Oracle products and the ability to work independently while researching and developing solutions to complex customer issues.

The ideal candidate will have 8+ years of experience in infrastructure or cloud-related fields, strong communication skills, and the ability to work effectively with a global team. This position offers comprehensive benefits including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and various other perks.

Oracle is committed to fostering an inclusive workplace that promotes opportunities for all, operating with integrity for over 40 years. The company offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic, fast-paced environment at the forefront of cloud technology.