Taro Logo

Principal Technical Operations Engineer

A world leader in cloud solutions that uses tomorrow's technology to tackle today's challenges, partnering with industry-leaders in almost every sector for over 40+ years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Job Description

Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on operating and maintaining production environments for government, classified, and sovereign cloud regions. The position combines deep technical expertise with administration skills to support critical business operations and solve complex production challenges. The ideal candidate will work on high-performance, highly available systems while providing escalation support for a wide range of complex production environment issues.

The role involves working with cutting-edge cloud technology and directly impacts mission-critical operations for government and enterprise customers. You'll be part of a team that builds and maintains reliable, high-performance cloud infrastructure, focusing on system optimization, problem-solving, and ensuring consistent uptime in a cloud environment.

This is an excellent opportunity for experienced technical operations professionals who want to work with enterprise-scale cloud infrastructure and make a significant impact on government and sovereign cloud operations. The position offers the stability and benefits of working for a global technology leader while tackling challenging technical problems in a mission-critical environment.

Key aspects include managing complex production environments, leading technical problem resolution, and working with both internal teams and third-party vendors. The role requires a security clearance and is specifically open to Singaporeans and PRs, offering a chance to work on significant government projects while advancing your career in cloud operations.

Last updated 14 days ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead technical resources and third-party vendors
  • Manage Oracle production environments and assist with system upgrades, bug fixes, and patching
  • Provide 24/7 support and administration with rotation across day and night shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus with a passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar (preferred)
  • Ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Must be eligible for security clearance

Benefits For Principal Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

Related Jobs

Principal Technical Operations Engineer

Principal Technical Operations Engineer role at Oracle Cloud Infrastructure, focusing on sovereign cloud operations and infrastructure management in Singapore.

Principal Cloud Architect – HPC/GPU & AI Platform Solutions

Principal Cloud Architect role at Oracle specializing in HPC/GPU & AI Platform Solutions, focusing on designing and implementing large-scale cloud infrastructure for enterprise customers.

Senior/Principal Engineer, Tester Applications, SSD

Senior/Principal Engineer position at Micron Technology, focusing on SSD tester applications development and support, requiring expertise in hardware/software testing and 5+ years of experience.

Principal Memory Circuit Design Engineer

Principal Memory Circuit Design Engineer position at Broadcom, focusing on foundation IP development for AI products, requiring 12+ years of experience in memory circuit design and architecture.

Principal Software Engineer (m/f/d) Manufacturing Systems Engineering

Principal Software Engineer position at GlobalFoundries focusing on manufacturing systems development and enhancement using Java, J2EE, and enterprise technologies.