Senior Network Support Engineer

Oracle is seeking a Senior Network Support Engineer to join their technical support team. This role focuses on providing comprehensive support for Oracle Systems and Hardware products, including Network, Servers, Engineered Systems, and Oracle Cloud infrastructure.

The ideal candidate will bring 3-5+ years of experience with strong expertise in system architectures, cloud platforms, and networking technologies. You'll be working with various cloud environments including Oracle Cloud, AWS, and Azure, while handling complex networking protocols and security implementations.

Key responsibilities include providing technical support to Oracle customers, troubleshooting complex system issues, and maintaining high customer satisfaction levels. The role requires expertise in network protocols, security implementations, and various diagnostic tools.

Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. As a world leader in cloud solutions, Oracle provides an environment where innovation thrives and work-life balance flourishes. The company is committed to growing an inclusive workforce and promotes opportunities for all.

The position requires participation in an on-call rotation (approximately once every 6-7 weeks) and occasional weekend coverage. Strong English communication skills are essential as you'll be interacting directly with customers and solving complex technical challenges.

This is an excellent opportunity for a seasoned network engineer looking to work with cutting-edge technology in a global enterprise environment. Join Oracle's team and be part of a company that has been at the forefront of technological innovation for over 40 years.