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Senior Network Support Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. Operating for 40+ years, partnering with industry leaders across sectors.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Job Description

Oracle is seeking a Senior Network Support Engineer to join their technical support team. This role focuses on providing comprehensive technical support services for Oracle Systems and Hardware products, including Network, Servers, Engineered Systems, and Oracle Cloud infrastructure.

The position requires a skilled professional with 3-5+ years of experience in network administration and cloud technologies. You'll be working with cutting-edge technologies across public, private, and hybrid cloud environments, including Oracle Cloud, AWS, and Azure. The role demands expertise in various networking protocols, security implementations, and diagnostic tools.

As a Senior Network Support Engineer, you'll be responsible for troubleshooting complex technical issues, maintaining high customer satisfaction levels, and providing expert guidance on network-related challenges. The role offers exposure to advanced technologies and the opportunity to work with enterprise-level systems and infrastructure.

Key technical requirements include experience with TCP/IP Protocols, Network Interfaces, DNS, NFS, Network Security, and various networking tools. Knowledge of VPN solutions, cloud platforms, and certification in relevant technologies (CCNA, AWS, Azure) is highly valued.

Oracle offers a comprehensive benefits package including medical insurance, life insurance, and retirement options. The company promotes work-life balance while maintaining 24/7 support capability through a rotating on-call schedule (approximately once every 6-7 weeks).

This position is based in Bucharest, Romania, and requires excellent English communication skills. Oracle is committed to fostering an inclusive workplace environment and provides equal employment opportunities to all qualified candidates. The role offers the chance to work with a global leader in cloud solutions while contributing to critical infrastructure support and customer success.

Last updated 2 months ago

Responsibilities For Senior Network Support Engineer

  • Provide technical support services to Oracle Customers
  • Support Oracle Systems and Hardware products
  • Handle networking, servers, and engineered systems support
  • Support Oracle Cloud (Hardware and Networking)
  • Participate in on-call shift rotation (once every 6-7 weeks)
  • Cover occasional weekends and public holidays

Requirements For Senior Network Support Engineer

Linux
Python
Go
Java
Ruby
  • 3 to 5+ years of experience
  • Good understanding of system architectures and operating systems
  • Experience in public/private/hybrid cloud (Oracle Cloud, AWS, Azure, Google Cloud)
  • Experience with TCP/IP Protocols, Network Interfaces, DNS, NFS, Network Security
  • Experience with diagnostic tools (iperf, mtr, traceroute, Wireshark)
  • Experience configuring VPN solutions
  • Excellent verbal and written English Language communication skills
  • Must have great skills in troubleshooting and problem resolution
  • Good customer interaction and organizational skills

Benefits For Senior Network Support Engineer

Medical Insurance
  • Competitive benefits package
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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