Oracle's Technical Operations Engineer position is a critical role within the OCI (Oracle Cloud Infrastructure) team, focusing on supporting Sovereign realms. This position involves working in a 24/7 shift rotation environment, including nights, weekends, and holidays. The role is part of a dynamic team that ensures the highest quality service delivery to customers through collaboration with support, service owners, and global engineering teams.
The position offers unique opportunities to work with massive-scale, integrated cloud services in a distributed, multi-tenant environment. You'll be responsible for maintaining and operating over 200 OCI services, handling incidents, and executing change requests to enable new functionality while maintaining realm compliance.
This is an excellent opportunity for someone with strong Linux/Unix knowledge and a passion for cloud computing. The role requires a combination of technical expertise and customer service skills, as you'll be working with various teams globally to resolve issues and improve services.
Key aspects of the role include monitoring alerts, troubleshooting, incident management, and process improvement. The position requires EU citizenship and willingness to work in shifts. Oracle offers comprehensive benefits including medical, life insurance, and retirement options.
The role is ideal for candidates who want to be part of a leading cloud solutions provider, working with cutting-edge technology while maintaining critical infrastructure. You'll have the opportunity to make significant technical and business impact while working with innovative systems that power business-critical applications.