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User Assistance Developer 2

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. Operating for 40+ years, partnering with industry leaders across sectors.
$63,000 - $126,100
Frontend
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS

Description For User Assistance Developer 2

Oracle is seeking a User Assistance Developer 2 to join their Product Development team. This role combines technical writing, software development, and training expertise to create comprehensive user assistance solutions. The position involves designing and developing documentation, training materials, and embedded help systems for Oracle applications.

As a User Assistance Developer, you'll work at the intersection of technical communication and software development, implementing code for help delivery mechanisms while creating various forms of user assistance content. You'll collaborate with development teams and stakeholders across the globe to shape the future of Oracle's user assistance technology.

The role offers an opportunity to work with modern technologies including REST, JavaScript, Git, and JSON, while utilizing data analytics languages like Java, SQL, and R. You'll be responsible for creating diverse content types from traditional documentation to interactive tutorials, videos, and embedded UI help.

This position at Oracle comes with comprehensive benefits including medical/dental/vision insurance, 401(k) with company match, flexible vacation policy, and potential equity opportunities. The salary range is $63,000 to $126,100 per year, reflecting Oracle's commitment to competitive compensation.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong technical writing abilities, and experience with modern development tools and practices. You'll need to be comfortable working in virtual teams across different time zones and have the ability to translate complex technical concepts into clear, user-friendly content.

Join Oracle's global team and contribute to improving how technical information is delivered to customers while working with cutting-edge technology in a stable, industry-leading company with over 40 years of success in the enterprise software market.

Last updated 4 hours ago

Responsibilities For User Assistance Developer 2

  • Design, develop, and maintain user assistance and training documentation
  • Collaborate with stakeholders to design next generation user assistance technology
  • Implement code for new user assistance mechanisms
  • Create training courses, certification exams, documentation, tutorials, and videos
  • Perform job task analyses and create user assistance design documents
  • Develop hands-on training course labs on virtualization platform
  • Teach course pilots and deliver train-the-trainer events

Requirements For User Assistance Developer 2

Java
JavaScript
  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • Experience with Java, SQL, and R
  • Knowledge of REST, JavaScript, Git development, video production, and JSON
  • Experience working in virtual teams across continents
  • Ability to illustrate complex concepts graphically
  • Project leadership experience
  • Marketing research experience

Benefits For User Assistance Developer 2

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) with company match
  • Flexible Vacation policy
  • 11 paid holidays
  • 72 hours paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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