Taro Logo

Lead Agent Integration Engineer

Parloa is a fast-growing startup building a voice-first GenAI platform for contact centers, using AI technology to automate customer service with natural-sounding conversations.
Backend
Staff Software Engineer
Hybrid
101 - 500 Employees
5+ years of experience
AI · Enterprise SaaS

Description For Lead Agent Integration Engineer

Parloa, a rapidly growing startup in the Generative AI and customer service space, is seeking a Lead Agent Integration Engineer to join their team. This role combines technical leadership with hands-on engineering, focusing on integrating Parloa's product suite into customer infrastructures. The position offers an opportunity to work at the intersection of AI and customer service, contributing to a platform that's revolutionizing contact center operations.

The role requires a strong technical background with 5+ years of experience in customer-facing full-stack engineering, particularly in B2B contexts. You'll be working with modern technologies including TypeScript, Python, Node.js, and cloud services (Azure), while leading engineering initiatives and mentoring team members. The position involves both technical architecture and team leadership responsibilities, making it ideal for someone who enjoys both hands-on coding and guiding others.

Parloa offers an attractive combination of technical challenges and growth opportunities, backed by recent Series C funding of $120 million. The company culture emphasizes diversity (40+ nationalities), professional development, and work-life balance. Benefits include competitive compensation with equity, flexible working arrangements, and comprehensive health and wellness programs.

The position is based in either Berlin or Munich, Germany, with hybrid working options available. This is an excellent opportunity for a senior engineer looking to step into a technical leadership role while working on cutting-edge AI technology in a rapidly growing company.

Last updated 3 days ago

Responsibilities For Lead Agent Integration Engineer

  • Work with customers to build efficient integration architecture including solution architecture and data flow diagrams
  • Lead technology improvements and optimize engineering excellence
  • Develop new features for a scalable AIE ecosystem
  • Drive tech debt reduction and enforce engineering best practices
  • Mentor and coach less experienced engineers
  • Conduct pair programming and code reviews
  • Establish and maintain architectural documentation and guidelines
  • Facilitate productization of existing workarounds

Requirements For Lead Agent Integration Engineer

TypeScript
Python
Node.js
PostgreSQL
  • 5+ years of experience in customer-facing full-stack engineering, ideally in B2B context
  • Strong experience with Azure services, cloud deployment, and infrastructure management
  • Strong API design expertise (TypeScript focused)
  • Proven track record of leading engineering initiatives and mentoring teams
  • Basic knowledge of conversational AI and NLU-related ML (bonus)
  • Containerization (Docker) and Kubernetes experience (bonus)

Benefits For Lead Agent Integration Engineer

Equity
Medical Insurance
Mental Health Assistance
Education Budget
  • Deutschland ticket
  • Urban Sports Club membership
  • Job Rad
  • Nilo Health
  • Weekly sponsored office lunches
  • Competitive compensation and equity package
  • Flexible working hours
  • 28 vacation days
  • Workation opportunities
  • Training and development budget
  • Regular team events
  • Modern office with adjustable desks and amenities

Jobs Related To Parloa Lead Agent Integration Engineer