AI Agent Engineer
Job Description
At Prodigal, we're reshaping the future of consumer finance through innovative AI solutions. As an AI Agent Engineer, you'll be at the forefront of developing next-generation voice AI agents for the financial services industry. This role combines technical expertise in AI/ML with practical applications in customer interactions.
The position offers a unique opportunity to work with cutting-edge AI technology while solving real-world problems in the financial sector. You'll be responsible for designing and optimizing AI conversation flows, implementing prompt engineering strategies, and ensuring high-quality customer interactions through voice AI systems.
Key aspects of the role include:
- Developing and refining prompts for voice AI agents handling complex financial conversations
- Creating scalable frameworks for prompt engineering across different use cases
- Working with large-scale conversation data to improve AI agent performance
- Implementing and optimizing real-time voice AI systems
- Collaborating with ML engineers on voice recognition and synthesis
- Traveling to customer sites to gather requirements and optimize solutions
The ideal candidate will have:
- Strong technical background in Computer Science or AI/ML
- Expertise in Python and ML frameworks
- Experience with prompt engineering and conversational AI
- Strong analytical and problem-solving abilities
- Excellent communication skills
We offer comprehensive benefits including:
- Opportunity to work with cutting-edge AI technology
- Collaboration with experts from top companies and institutions
- Full sponsorship for professional development
- Comprehensive health coverage
- Flexible work schedule
- Unlimited PTO
- Regular team activities and events
Our tech stack includes modern AI/ML tools (GPT, Claude, Gemini), Python, AWS services, and various databases (MongoDB, PostgreSQL, Redis). You'll be working with state-of-the-art technology while helping shape the future of financial services through AI innovation.
This role is perfect for someone who is passionate about AI, enjoys solving complex problems, and wants to make a significant impact in the financial technology sector. You'll be joining a team that has already processed over half a billion consumer finance interactions and is continuing to grow its influence in the industry.
Responsibilities For AI Agent Engineer
- Design, test, and refine prompts for voice AI agents handling complex financial conversations
- Develop systematic prompt engineering methodologies and best practices
- Create prompt templates and frameworks that scale across different use cases
- Analyze conversation transcripts and performance metrics
- Develop automated evaluation frameworks for AI agent quality assessment
- Optimize prompts for latency, accuracy, and natural conversation flow
- Collaborate with ML engineers to improve voice recognition
- Design conversation flows that handle edge cases
- Implement context management strategies for multi-turn conversations
- Travel to customer sites to learn from human agents and gather requirements
Requirements For AI Agent Engineer
- B.E/B.Tech/M.Tech in Computer Science, AI/ML, Linguistics, or equivalent
- Strong Python programming skills and experience with ML frameworks
- Ability to work with large-scale conversation data
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
- Willingness to travel in the US for customer engagements
- Proficiency in prompt engineering techniques
- Knowledge of SQL and data analysis tools (Pandas, NumPy)
- Experience with experiment tracking and MLOps tools
- Understanding of real-time system constraints and latency optimization
Benefits For AI Agent Engineer
- GenAI Experience – Work at the cutting edge of voice AI
- World-class Team – Learn from experts from BCG, Deloitte, Meta, Amazon
- Continuous Education – Full sponsorship for courses and certifications
- Travel Opportunities
- Health Insurance
- Flexible Schedule
- Unlimited PTO
- Food at Office
- Recreation & Team Activities
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