(AIPC) Stability SW Customer Support Engineer, up to Sr.

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Senior Software Engineer
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4+ years of experience
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Description For (AIPC) Stability SW Customer Support Engineer, up to Sr.

Qualcomm is seeking a Senior Stability Software Customer Support Engineer to join their team in Taipei. This role is part of the Customer Engineering team, working with world-leading Windows on Snapdragon (WoS)/Chrome compute device makers. The position requires a strong background in software engineering with 4-5 years of experience in C/C++ programming and debugging.

The ideal candidate will possess deep knowledge of operating systems, including scheduling, synchronization, and memory management. Experience with debugging tools like Windbg or GDB and post-mortem dump analysis is essential. Additional experience with Windows/ACPI/UEFI is considered a plus.

As a Qualcomm Software Application Engineer, you'll provide technical expertise through presentations, product demonstrations, and development of customer-specific requirements. You'll work closely with cross-functional teams and customers to address questions, debug issues, and troubleshoot software systems and applications.

The role offers comprehensive benefits including world-class health coverage, financial planning programs, and wellbeing support. Qualcomm provides continuous learning opportunities through tuition reimbursement and mentorship programs. The company culture promotes innovation and collaboration, working alongside leading engineering and technology experts in the industry.

This position offers an excellent opportunity to work with cutting-edge technology while supporting major device manufacturers. The role combines technical expertise with customer-facing responsibilities, making it ideal for someone who enjoys both technical challenges and collaborative work environments.

Last updated 4 days ago

Responsibilities For (AIPC) Stability SW Customer Support Engineer, up to Sr.

  • Provide training to customer
  • Assisting customer with software feature design
  • Integration, development, system debugging on OEM designs
  • Handling customer Q&A, and work closely with internal developers
  • Understand every aspect of customers' requirements and designs
  • Communicate with internal product & development teams on HW/SW design related issues

Requirements For (AIPC) Stability SW Customer Support Engineer, up to Sr.

Linux
  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field
  • 4-5 years' experience, proficiency in C/C++ Programming and debugging
  • Strong knowledge of operating systems
  • Experience with debugging tools like Windbg or GDB
  • Experience with post-mortem dump analysis
  • Prefer MS in EE/CS
  • Experience on Windows/ACPI/UEFI is a plus

Benefits For (AIPC) Stability SW Customer Support Engineer, up to Sr.

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • World-class health benefit coverage
  • Financial future preparation programs
  • Emotional/mental strength support
  • Wellbeing programs
  • Tuition reimbursement
  • Mentorship programs

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