At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. As a Staff Software Engineer (Tech Lead) in our Foundation team, you'll be instrumental in building our next-generation text analytics services and enhancing existing capabilities to help customers visualize and understand hundreds of millions of unstructured text data points.
You'll work across a breadth of technologies, from LLM prompts to Kubernetes, databases, and cloud platforms. Your role involves leading design and architecture discussions, sharing expertise, and learning from peers. Success comes from delivering high-impact features and collaborating effectively with cross-functional teams across foundations engineering and product managers.
As a Tech Lead, you'll be expected to be an excellent communicator who can influence technical direction and inspire others. You'll take ownership of features, coordinate contributors, and drive operational excellence. The role involves working with cutting-edge technologies in text analytics and machine learning, while maintaining high standards of code quality and system reliability.
The team is responsible for analyzing and finding insights from omni-channel text, working on both greenfield and brownfield projects. We're looking for someone passionate about details who works well across disciplines and can empathize with customers' business needs in the experience domain.
Our hybrid work model brings teams together in the office three days a week - Mondays, Thursdays, and one leader-selected day. These in-person days in our thoughtfully designed offices help foster collaboration and innovation. The rest of the week offers flexibility to work where you want, supporting work-life integration.
You'll be part of a global team of over 5,000 people dedicated to bringing humanity, connection, and empathy back to business. From retail to government to healthcare, we're making a significant impact across industries. This role offers opportunities to grow through challenging technical problems, peer feedback, and strategic planning, while contributing to our mission of transforming customer experiences worldwide.