Site Reliability Engineer III-IN (Ref: G)
Description For Site Reliability Engineer III-IN (Ref: G)
Rackspace Technology, a leading multicloud solutions provider, is seeking a Site Reliability Engineer III to join their Professional Services Center of Excellence. This role focuses on Application Performance Monitoring and requires working in a fixed shift from 7 PM to 4 AM IST. The position involves implementing observability solutions using tools like Datadog, New Relic, and AppDynamics to help customers understand the connections between application performance, user experience, and business outcomes.
As an SRE III, you'll be responsible for building and maintaining scalable systems, developing monitoring tools, and implementing observability solutions for customers. The role requires expertise in AWS infrastructure, DevOps practices, and various programming languages. You'll work with cutting-edge technologies to solve complex business problems and contribute to building next-generation modern applications.
The ideal candidate should have 7-14 years of experience, strong technical skills in cloud technologies, and excellent communication abilities. This is a remote position based in India, offering the opportunity to work with a company consistently recognized as a best place to work by Fortune, Forbes, and Glassdoor.
Rackspace Technology provides a collaborative environment where you can grow your career while working with world-leading technologies across applications, data, and security. The company values diversity and unique perspectives, fostering an inclusive culture where all employees can thrive while delivering innovative solutions to customers worldwide.
Responsibilities For Site Reliability Engineer III-IN (Ref: G)
- Work with customers and implement Observability solutions
- Build and maintain scalable systems and robust automation that supports engineering goals
- Develop and maintain monitoring tools, alerts, and dashboards
- Proactively gather and analyze metric and log data for anomaly detection and performance tuning
- Collaborate with development teams to implement and deploy new features
- Collaborate with team members to document and share solutions
- Maintain understanding of customer's business and technical environment
- Identify performance bottlenecks and resolve root cause of service issues
Requirements For Site Reliability Engineer III-IN (Ref: G)
- Bachelor's degree in engineering/computer science or equivalent
- 7 to 14 years of experience
- Senior-level experience with Site Reliability Engineering, DevOps, and AWS Infrastructure
- Experience with observability solutions tools like Splunk, Datadog, SignalFx
- Experience deploying and supporting applications in AWS ecosystem
- Experience writing code with Python, PHP, Perl, Ruby, Linux Shell
- Experience with Terraform or Cloud Formation scripting
- Experience with configuration management tools like Ansible, Chef or Puppet
- Experience with Git and software development best practices
- Experience executing in an agile software development environment
- Understanding of AWS services pricing/cost models
- Understanding of network & system Management solutions
- Excellent organizational and project management skills
- Excellent communication, critical thinking & analytical skills
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