Agentforce Success Engineer, Senior Manager

Join Salesforce as an Agentforce Success Engineer, Senior Manager in a role focused on technical optimization and strategic guidance of Agentforce for customers. As a trusted advisor, you'll provide advanced expert guidance and training, ensuring customers achieve their business objectives. The position involves collaborating with internal account teams to address technical challenges and drive product improvements.

You'll serve as the primary contact for Salesforce's Agentforce customers, maintaining awareness of customer needs, potential risks, and value drivers. The role requires deep technical expertise in Salesforce's ecosystem, particularly in AI and Agentforce implementations. You'll be responsible for conducting workshops, optimizing configurations, and ensuring best practices adoption.

This IC role demands strong technical capabilities combined with excellent communication skills. You'll need 5+ years of enterprise consulting experience, deep knowledge of Salesforce platforms, and expertise in various development tools. The ideal candidate will have a proactive approach to customer success, strong data management skills, and the ability to work effectively in fast-paced environments while maintaining high standards for data ethics and privacy.

Working with cross-functional teams, you'll help customers maximize their Agentforce investment through technical optimization, strategic guidance, and implementation support. The position offers the opportunity to work with cutting-edge AI technology while making a significant impact on customer success.