Director, Software Engineering - Commerce Agentforce

Salesforce is seeking an experienced Director of Engineering to lead their Commerce Cloud Agentforce team in developing cutting-edge AI-powered features for their e-commerce platform. This is a high-impact leadership role overseeing a team of 35-40 individuals, including multiple engineering managers.

The position combines technical leadership with strategic vision, focusing on integrating advanced AI technologies like Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent frameworks into commerce experiences. The role requires both deep technical expertise and strong leadership capabilities to drive innovation in the e-commerce space.

As Director, you'll be responsible for defining and executing the technical vision for AI-powered commerce products, ensuring operational excellence, and fostering a culture of innovation and continuous development. The role offers the opportunity to work at the intersection of commerce and artificial intelligence, implementing cutting-edge technologies to solve real business challenges.

The ideal candidate brings 5+ years of engineering leadership experience, with a strong background in B2C/B2B commerce and demonstrated success in delivering complex technical initiatives. Experience with AI integration and foundational knowledge of modern AI/ML techniques is highly valued. This position offers the chance to shape the future of commerce technology at one of the world's leading enterprise software companies.

Working at Salesforce means joining a company that values innovation and impact, with opportunities to influence strategic decisions and set the direction for mobile innovation. The role provides exposure to cutting-edge AI technologies and the chance to work alongside talented engineers and researchers in a dynamic, forward-thinking environment.

This position is based in either San Francisco, CA or Burlington, MA, offering a competitive salary range of $230,800 - $369,200 for California-based roles. The role combines the stability of an established tech leader with the excitement of working on emerging technologies, making it an ideal opportunity for experienced engineering leaders looking to make a significant impact in the commerce and AI space.