PMTS/LMTS/SMTS/MTS Software engineer (CCaaS/CPaaS/UCaaS domain)

Global leader in CRM software and enterprise cloud computing solutions
Backend
Principal Software Engineer
Hybrid
5,000+ Employees
9+ years of experience
Enterprise SaaS

Description For PMTS/LMTS/SMTS/MTS Software engineer (CCaaS/CPaaS/UCaaS domain)

Salesforce is seeking experienced software engineers to join their team in developing cutting-edge solutions in the CCaaS/CPaaS/UCaaS domain. This role offers an exciting opportunity to work with world-class engineers while building breakthrough features that will have significant impact on users and the company's bottom line. The position involves working in a hybrid environment, focusing on architecture, design, implementation, and testing to ensure high-quality product delivery.

The ideal candidate will bring 9-20 years of software development experience, with deep expertise in multiple programming languages including Java, Python, Go, and Node.js. They will be responsible for developing scalable solutions on a microservice multi-tenant SaaS cloud environment, working with both relational and non-relational databases, and implementing complex systems using WebRTC and SIP protocols.

At Salesforce, you'll be part of a company that values both technical excellence and personal growth. The role offers comprehensive benefits, including parental leave and wellness programs, along with opportunities for professional development through Trailhead.com. You'll have the chance to mentor junior engineers, make significant architectural decisions, and contribute to a product used by millions of users worldwide.

The position combines technical leadership with hands-on development, requiring both deep technical knowledge and the ability to guide teams. Working in a hybrid model, you'll collaborate with diverse teams while maintaining the autonomy to make important technical decisions that impact the product's future.

Last updated 3 hours ago

Responsibilities For PMTS/LMTS/SMTS/MTS Software engineer (CCaaS/CPaaS/UCaaS domain)

  • Build new components in market technology for scale and efficiency
  • Develop high-quality, production-ready code for millions of users
  • Make design decisions based on performance, scalability, and future expansion
  • Contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing
  • Build efficient components/algorithms on microservice multi-tenant SaaS cloud environment
  • Code review and mentor junior engineers
  • Provide technical guidance to the team

Requirements For PMTS/LMTS/SMTS/MTS Software engineer (CCaaS/CPaaS/UCaaS domain)

Java
Python
Go
Node.js
PostgreSQL
MongoDB
  • 9 to 20 years of software development experience
  • Domain knowledge in CCaaS/CPaaS/UCaaS
  • Development experience in WebRTC, SIP and other telephony layer protocols
  • Deep knowledge of object-oriented programming
  • Strong SQL skills and experience with relational and non-relational databases
  • Experience with SAAS applications over public cloud infrastructure - AWS/Azure/GCP
  • Proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution
  • Understanding of software development best practices
  • Degree or equivalent relevant experience required

Benefits For PMTS/LMTS/SMTS/MTS Software engineer (CCaaS/CPaaS/UCaaS domain)

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training
  • Executive thought leaders exposure
  • Regular 1:1 coaching with leadership
  • Volunteer opportunities

Interested in this job?

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