Senior Solution Architect, Retail Cloud/ mPOS Solutions

Salesforce's Retail Cloud is seeking a Senior Solution Architect to join their Professional Services team. This role combines technical expertise with strategic customer engagement, focusing on implementing and optimizing the leading commerce platform that connects consumers and store associates with digital experiences. The position offers an opportunity to work with world-class brands, managing sophisticated enterprise customer engagements and driving strategic initiatives.

As a Senior Solution Architect, you'll be responsible for managing the full spectrum of client interactions with the platform, from implementation to orchestrating major strategic customer initiatives. The role requires deep technical knowledge combined with strong business acumen to enhance revenue, platform adoption, and user engagement. You'll work with innovative technology powering Modern POS, including mPOS, Inventory Management, Clienteling, Endless Aisle, and Curbside Pickup.

The ideal candidate will possess both technical proficiency and exceptional interpersonal skills, capable of leading multiple workstreams in complex enterprise environments. You'll partner with key stakeholders to achieve strategic visions while delivering concrete results. The position offers competitive compensation, including equity, comprehensive benefits, and the opportunity to work with cutting-edge retail technology solutions.

This role is perfect for someone who thrives in a dynamic environment, has a passion for retail technology, and wants to make a significant impact in how major brands and retailers deliver their commerce experiences. You'll be joining a company with a strong track record of innovation, working with prestigious clients like Sando, Maje, Deciem, and Suitsupply.