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Senior / Staff Technical Writer (Hyderabad / Bangalore)

Global leader in CRM software solutions providing cloud-based applications for sales, service, and marketing.
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS
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Description For Senior / Staff Technical Writer (Hyderabad / Bangalore)

Salesforce is seeking a Senior/Staff Technical Writer to join their Enterprise Technology & Infrastructure team. This role offers an exciting opportunity to create impactful documentation for one of the world's leading CRM platforms. The position involves producing comprehensive documentation, in-app assistance, and interactive training content that helps customers maximize their use of Salesforce products. Working in an Agile environment, you'll collaborate closely with product managers, engineers, and UX teams to develop innovative content strategies. The role requires 6-15 years of technical writing experience and offers comprehensive benefits including parental leave, wellness programs, and professional development opportunities. You'll be part of a company known for its 1:1:1 model of giving back to the community and strong commitment to equality in the workplace. This position is perfect for experienced technical writers who are passionate about creating user-focused content and want to impact millions of Salesforce users worldwide.

Last updated 5 months ago

Responsibilities For Senior / Staff Technical Writer (Hyderabad / Bangalore)

  • Produce documentation and content experiences
  • Work with writers, product managers, engineers, and UX team
  • Create in-app assistance, help guides, interactive training
  • Develop solution-oriented content strategies
  • Manage multiple deliverables within tight deadlines

Requirements For Senior / Staff Technical Writer (Hyderabad / Bangalore)

  • 6-15 years of experience documenting software for technical audiences
  • Experience with XML-based authoring tools such as Oxygen
  • Experience with source control software such as Perforce or Git
  • Bachelor's degree in technical, communications, or writing field
  • Knowledge of DITA and structured authoring
  • Experience working in an Agile development environment
  • Ability to write clean, concise, and approachable content
  • Strong communication and interpersonal skills
  • Experience with CRM applications
  • Programming knowledge with HTML

Benefits For Senior / Staff Technical Writer (Hyderabad / Bangalore)

Medical Insurance
Parental Leave
Mental Health Assistance
Education Budget
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training with Trailhead.com
  • Executive thought leaders exposure and 1:1 coaching
  • Volunteer opportunities

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