Software Engineer - Production Support Engineering - Principal

Salesforce is seeking a Principal Software Engineer for their Production Support Engineering team to drive innovation and reliability in their core platform services. This role focuses on solving complex engineering challenges that underpin all Salesforce products, working with mission-critical services like the Core application server and async processing. The position involves managing distributed services that handle billions of transactions, leveraging modern technologies like Kubernetes and AWS. The ideal candidate will have extensive experience in DevOps/SRE, strong programming skills, and the ability to architect scalable solutions. This is an opportunity to work on sophisticated problems at scale, implement AIOps for automation, and lead technical initiatives that directly impact Salesforce's platform reliability. The role offers competitive compensation, comprehensive benefits, and the chance to work with cutting-edge technologies while solving challenging problems in a collaborative environment. As a principal engineer, you'll have the opportunity to mentor others and shape the technical direction of critical infrastructure components.