Software Engineer SMTS- Salesforce AI/Agentforce

Salesforce, the #1 AI CRM platform, is seeking a Staff Software Engineer (SMTS) to join their Digital Success Engineering team focusing on Salesforce AI/Agentforce. This role is crucial in enhancing customer enablement through a unified digital platform, combining AI technologies with expert-led learning and certification.

The position requires expertise in Salesforce development and deep knowledge of cutting-edge technologies like Generative AI, Large Language Models (LLMs), and Natural Language Processing (NLP). You'll work on integrating digital properties, implementing AI-powered features, and enhancing platform capabilities using Data Cloud.

As an SMTS, you'll collaborate with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers to understand customer needs and implement innovative solutions. Key responsibilities include platform integration engineering, AI development using Salesforce Agentforce, and technical leadership.

The ideal candidate brings 6+ years of software engineering experience, strong expertise in Salesforce technologies (Apex, Lightning Web Components), and practical experience with MuleSoft, Data Cloud, and Tableau. You'll need to demonstrate proficiency in modern software development practices and excellent leadership skills.

This role offers the opportunity to shape the future of AI-driven customer success at Salesforce, working with cutting-edge technologies while maintaining a focus on scalability and performance. You'll be part of a team that's redefining what's possible in customer relationship management through AI innovation.

Working at Salesforce means joining a company that values equality, innovation, and making a positive impact. The position offers competitive benefits, flexible work arrangements, and significant opportunities for professional growth in the rapidly evolving field of AI and enterprise software.