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Sr. or Lead Network Engineer

Global enterprise software company specializing in customer relationship management (CRM) solutions
DevOps
Staff Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Enterprise SaaS
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Description For Sr. or Lead Network Engineer

Salesforce is seeking a Network Engineer to join their Global Network Operations team, focusing on 24x7 follow-the-sun support of the Salesforce environment. This role combines hands-on technical expertise with strategic thinking, requiring deep knowledge of network engineering and automation. The position involves managing critical network infrastructure, incident response, and implementing proactive solutions to prevent future issues.

The ideal candidate will be responsible for maintaining and optimizing Salesforce's extensive network infrastructure, handling everything from routine maintenance to complex problem-solving during outages. They'll work with cutting-edge networking technologies, including MPLS, BGP, and various automation tools, while collaborating with engineering teams to improve network stability and efficiency.

This role offers an exciting opportunity to work with enterprise-scale infrastructure at one of the world's leading SaaS companies. The position combines technical challenges with business-critical responsibilities, making it perfect for someone who thrives in a high-stakes environment and wants to impact millions of users globally.

Key highlights include working with state-of-the-art network technologies, implementing automation solutions, and being part of a team that ensures the reliability of Salesforce's global network infrastructure. The hybrid work environment in McLean, VA, offers flexibility while maintaining collaborative opportunities with a world-class team.

Last updated 7 months ago

Responsibilities For Sr. or Lead Network Engineer

  • Ensure timely resolution of network issues with minimal customer impact
  • Perform high-level diagnosis and analysis to resolve network outages
  • Isolate hardware and software problems on network devices
  • Perform break/fix services including RMAs, routing changes, and DDoS mitigation
  • Perform proactive network maintenance
  • Provide third line customer support for network-related issues
  • Drive service ownership for the Network Cloud
  • Participate in on-call rotation for weekend support

Requirements For Sr. or Lead Network Engineer

Python
Linux
  • High level proficiency with TCP/IP networking, MPLS, BGP, OSPF, DNS, HTTP
  • Proficiency with Cisco and Juniper router and switch hardware
  • Experience deploying large scale distributed network environments
  • Knowledge of firewalls and access-list configuration
  • Network automation skills using DevOps and CI/CD pipeline practices
  • Proficiency in Python and Ansible scripting
  • In-depth knowledge of Unix/Linux environment
  • Experience with performance analysis and systems architecture
  • Strong analytical problem-solving skills
  • Good written and verbal communication skills
  • Related technical degree required

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