Staff Software Engineer, Infrastructure

Salesforce is seeking a Staff Software Engineer to join their Webapp Infrastructure (WIN) pillar, specifically the Webapp Infra Reliability Engineering (WIRE) team. This role combines software and systems engineering expertise to maintain and improve critical infrastructure components that power Slack's services.

The position involves working on large-scale, distributed systems that support Slack's API servers, asynchronous job processing, caching, and rate limiting. The WIRE team is responsible for ensuring the reliability, speed, and safety of Slack's distributed application architecture, serving millions of users across 150+ countries and processing over 300k messages per second.

As a Staff Software Engineer, you'll be instrumental in developing and scaling core infrastructure components, driving high-priority reliability initiatives, and implementing infrastructure upgrades. The role requires a strong background in DevOps practices, with expertise in cloud infrastructure (AWS), containerization (Docker), and infrastructure as code (Terraform, Chef).

The ideal candidate should have extensive experience with operational metrics, incident management, and debugging distributed systems. They should be comfortable working with various programming languages, particularly Ruby and Go, and have a deep understanding of Linux systems and observability tools like Prometheus and Grafana.

This is an excellent opportunity for a senior-level engineer who enjoys working on complex infrastructure challenges at scale. The role offers the chance to impact millions of users while working with a collaborative team that values continuous learning and improvement. The position includes participation in on-call rotations and incident response, making it ideal for someone who thrives in a high-responsibility environment.

Salesforce offers competitive compensation, comprehensive benefits, and the opportunity to work on technology that powers some of the world's largest organizations, with 77% of Fortune 100 companies using Slack. Join a team that's dedicated to making work simpler, more pleasant, and more productive for millions of users worldwide.