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ServiceNow Developer, Data Foundations

Sanofi is a global biopharmaceutical company focused on human health, developing vaccines and innovative treatments for both rare diseases and chronic conditions.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Healthcare · Enterprise SaaS

Job Description

Sanofi, a leading global biopharmaceutical company, is seeking a Senior ServiceNow Developer specializing in Data Foundations to join their multinational team. This role is based in Hyderabad and supports 70 manufacturing sites across 170 countries using ServiceNow.

The position focuses on advancing ServiceNow capabilities, particularly in CMDB (Configuration Management Database), CSDM (Common Service Data Model), and ITOM (Discovery and Service Mapping). As a Senior Developer, you'll be responsible for ensuring the data foundation supports strategic initiatives and operational excellence across the organization.

The role combines technical expertise with strategic thinking, requiring strong skills in JavaScript programming, API integration, and ServiceNow platform architecture. You'll be working with cutting-edge technology while ensuring compliance with pharmaceutical industry standards, including GxP and SOX requirements.

This is an excellent opportunity for an experienced ServiceNow developer looking to make an impact in a global healthcare company. You'll be part of a diverse and inclusive workplace that values innovation and collaboration. The position offers the chance to work on complex technical challenges while contributing to solutions that ultimately support healthcare delivery worldwide.

The ideal candidate will bring 3+ years of specialized experience in ServiceNow development, strong technical capabilities, and excellent communication skills. You'll be working in a regulated industry environment, making this role perfect for someone who appreciates both technical challenges and compliance requirements.

Working at Sanofi means being part of an organization that changes the practice of medicine and enables people to be their best versions in career and life. The company offers a dynamic and inclusive workplace operating on trust and respect, with opportunities for continuous growth and development.

Last updated 19 days ago

Responsibilities For ServiceNow Developer, Data Foundations

  • Lead the design, configuration, and maintenance of the CMDB, ensuring accuracy and alignment with the CSDM framework
  • Develop and enforce policies for effective data management within the CMDB
  • Implement and enhance ITOM Discovery and Service Mapping
  • Develop innovative solutions within the ServiceNow platform
  • Platform optimization and performance improvements
  • Ensure solutions meet regulatory and organizational compliance standards
  • Collaborate with stakeholders and cross-functional teams

Requirements For ServiceNow Developer, Data Foundations

JavaScript
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years experience as ServiceNow Developer/Admin focusing on CMDB, CSDM, and ITOM
  • Strong expertise in ITOM modules such as Discovery and Service Mapping
  • Solid understanding of ServiceNow platform architecture, Flow Designer, and Integration Hub
  • Proficiency in JavaScript and experience with APIs (REST/SOAP)
  • Knowledge of ITIL processes and best practices
  • ServiceNow Certified Implementation Specialist (CIS) preferred
  • Experience with cloud platforms (AWS, Azure, GCP) preferred
  • Experience working in regulated industries preferred

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