Coffee Equipment Engineer - Specialist Coffee Services - Liverpool
Job Description
Selecta, Europe's leading provider of unattended self-serve coffee and convenience food solutions, is seeking a Coffee Equipment Engineer/Field Service Technician for their Technical Department in Liverpool. Operating across 16 European countries and serving 12 million people daily, Selecta is a trusted partner for approximately 3,500 UK businesses.
The role combines technical expertise with customer service excellence, requiring a skilled professional who can handle both the mechanical aspects of coffee machine maintenance and client relationships. As a Coffee Equipment Engineer, you'll be responsible for installing, maintaining, and repairing coffee vending machines across various client locations, from workplaces to schools, universities, and hospitals.
Key responsibilities include performing installations with proper setup and calibration, conducting routine maintenance, troubleshooting complex mechanical and electrical issues, and providing client training. You'll also manage inventory of spare parts and maintain detailed service records. The position requires strong technical abilities, problem-solving skills, and excellent communication capabilities.
This is an excellent opportunity for a technically-minded professional who enjoys hands-on work and customer interaction. The role offers the flexibility of remote work while maintaining a mobile presence in the field. With Selecta's strong market position and commitment to employee development, this position provides a stable career path in a growing industry.
Benefits include generous holiday allowance and the opportunity to be part of an inclusive, diverse workplace that values equality. The ideal candidate will bring experience in coffee machine maintenance or similar technical fields, combined with a customer-first approach and the ability to work independently.
Responsibilities For Coffee Equipment Engineer - Specialist Coffee Services - Liverpool
- Install coffee vending machines at client locations, ensuring proper setup and calibration
- Provide training to clients on machine operation and basic troubleshooting
- Perform routine maintenance on coffee vending machines
- Replace worn-out components and ensure hygiene standards
- Diagnose mechanical, electrical, and software issues in coffee machines
- Conduct efficient repairs and minimize equipment downtime
- Maintain a stock of spare parts, tools, and cleaning supplies
- Accurately document inventory usage and report shortages
- Provide exceptional client service during installations and maintenance visits
- Respond promptly to service requests, prioritizing urgent issues
- Maintain accurate records of service visits
- Submit reports on machine performance trends and recurring issues
Requirements For Coffee Equipment Engineer - Specialist Coffee Services - Liverpool
- Proven experience in repairing and maintaining coffee machines or similar vending equipment
- Strong technical skills in diagnosing mechanical, electrical, and software faults
- Ability to read and interpret technical manuals and schematics
- Basic plumbing and electrical knowledge
- Valid driver's license and ability to travel to client sites
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal abilities
- Self-motivated with ability to work independently or as part of a team
- Commitment to delivering high-quality service with a customer-first approach
- Right to Work in the UK permanently
Benefits For Coffee Equipment Engineer - Specialist Coffee Services - Liverpool
- Up to 25 days' holiday per annum
- Being part of something incredible
- Equal opportunity employer committed to equality, diversity and inclusion
