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Sr. ServiceNow Developer

A $15 billion global provider of IT solutions and services, and the largest minority- and woman-owned enterprise in the U.S.
Austin, TX, USASomerset County, NJ, USA
$140,000 - $190,000
Backend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS

Job Description

SHI International Corp, a $15 billion global provider of IT solutions and services, is seeking a Senior ServiceNow Developer to lead their ServiceNow platform development and optimization. This role is crucial for delivering enterprise-grade solutions supporting ITSM, ITOM, and ITAM modules. The position offers a competitive salary range of $140,000 - $190,000 and comes with comprehensive benefits including medical, dental, vision, and 401k.

The ideal candidate will lead a dedicated scrum pod, driving technical excellence and continuous improvement across the platform. Key responsibilities include designing and developing ServiceNow applications, architecting integrations with external systems, and ensuring platform stability and performance. The role requires 5+ years of hands-on ServiceNow development experience and strong expertise in JavaScript and web technologies.

SHI International Corp stands out as the largest minority- and woman-owned enterprise in the U.S., serving over 17,000 organizations worldwide. The company offers excellent professional growth opportunities, comprehensive health and wellness benefits, and world-class facilities. The position can be based in Austin, TX or Somerset, NJ, with remote work possibilities considered.

This role combines technical leadership with hands-on development, requiring someone who can both mentor junior developers and deliver scalable solutions. The successful candidate will work closely with product owners and stakeholders while maintaining alignment with ITIL v4 principles and internal processes. If you're passionate about ServiceNow development and want to join a growing, diverse organization that values technical excellence and professional growth, this role offers an excellent opportunity.

Last updated 22 days ago

Responsibilities For Sr. ServiceNow Developer

  • Lead a dedicated ServiceNow scrum pod, overseeing sprint planning, backlog grooming, and technical delivery
  • Design, develop, and maintain ServiceNow applications and modules (ITSM, ITOM, ITAM)
  • Architect and implement integrations with external systems using APIs and middleware
  • Collaborate with product owners, architects, and stakeholders
  • Ensure platform stability, performance, and upgradability
  • Maintain and enhance service catalog items, workflows, and user experiences
  • Stay current with ServiceNow releases and recommend platform improvements
  • Mentor junior developers and contribute to platform governance
  • Ensure development work aligns with ITIL v4 principles
  • Deliver high-quality solutions within defined SLAs and KPIs

Requirements For Sr. ServiceNow Developer

JavaScript
  • Bachelor's Degree in Computer Science, Information Systems, or relevant work experience
  • 5+ years of hands-on ServiceNow development experience
  • Proven leadership of agile development teams or scrum pods
  • Strong experience with Flow Designer, scripting (JavaScript), and web technologies (HTML, XML, CSS, AJAX)
  • Experience with ServiceNow integrations and third-party system connectivity
  • Familiarity with ITIL v4 framework and Agile/Scrum methodologies
  • Demonstrated ability to deliver scalable, maintainable solutions

Benefits For Sr. ServiceNow Developer

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401K
  • Flexible spending
  • Professional growth opportunities
  • Health and wellness benefits

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