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Senior Site Reliability Engineer

Sinch is a global leader in cloud communications, providing customer communication solutions through mobile messaging, voice, and email to over 150,000 businesses including Google, Uber, Paypal, and Visa.
Atlanta, GA, USASan Antonio, TX, USAChicago, IL, USA
$143,000 - $179,000
Site Reliability
Senior Software Engineer
Remote
5+ years of experience
Enterprise SaaS

Job Description

Sinch, a leading provider of cloud communications solutions serving over 150,000 businesses including major tech companies like Google, Uber, and PayPal, is seeking a Senior Site Reliability Engineer to join their SRE team. This role is critical in maintaining and scaling the infrastructure that powers billions of email deliveries daily through their Mailgun platform.

The position offers an exciting opportunity to work on large-scale distributed systems, solving complex technical challenges that directly impact global communications infrastructure. As an SRE, you'll be responsible for ensuring system reliability, implementing automation, and optimizing performance across the platform. You'll work with cutting-edge technologies including cloud platforms, monitoring tools like Prometheus and Grafana, and distributed databases such as Cassandra.

The role combines technical expertise with leadership opportunities, as you'll be expected to mentor junior engineers and collaborate across teams. You'll be instrumental in designing and implementing solutions that scale, working with microservices architecture, and maintaining high-availability systems that process massive amounts of data daily.

Sinch offers a comprehensive benefits package including competitive medical coverage, 401(k) with employer match, generous PTO, and flexible remote work options. The company culture emphasizes values like "Dream Big", "Win Together", "Keep it simple", and "Make it Happen", fostering an environment of innovation and collaboration.

This is an ideal opportunity for an experienced engineer who wants to make a significant impact on global communications infrastructure while working with modern technologies and practices. The role offers both technical challenges and growth opportunities, with a salary range of $143,000-$179,000, reflecting the position's importance and the level of expertise required.

Last updated 2 days ago

Responsibilities For Senior Site Reliability Engineer

  • Collaborate with other teams to define and implement system requirements
  • Design, build, and maintain cloud-based microservices infrastructure
  • Automate routine operational tasks and remediation processes
  • Proactively fix and resolve issues using monitoring tools
  • Ensure datastores operate efficiently and meet performance goals
  • Mentor junior engineers and share standard methodologies
  • Plan and execute strategies for scaling systems and infrastructure

Requirements For Senior Site Reliability Engineer

Linux
Python
Go
Cassandra
  • Strong background in infrastructure, operations, or software engineering
  • Extensive experience with cloud platforms (GCP or AWS)
  • Proficiency in Terraform and Ansible
  • Experience with monitoring tools like Prometheus and Grafana
  • Experience with distributed databases (Cassandra, Elasticsearch)
  • Strong coding skills in Python, Go, or similar languages
  • Expertise in Linux and public cloud infrastructure
  • Strong interpersonal and communication skills
  • Ability to mentor junior engineers

Benefits For Senior Site Reliability Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
Parental Leave
  • Comprehensive medical, dental, and vision plans
  • Virtual counseling resources through Employee Assistance Program
  • 401(k) with employer match
  • Generous paid time off program
  • Paid parental leave and family planning support
  • Flexible remote work options
  • Paid volunteer time off

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