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Site Reliability Engineer

SugarCRM offers customer relationship management (CRM) software that easily adapts to customer needs, pioneering solutions to help sales teams reach their highest potential.
Solihull, UK
$62,000 - $72,000
Site Reliability
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
3+ years of experience
Enterprise SaaS

Description For Site Reliability Engineer

SugarCRM, a pioneering force in customer relationship management software for over two decades, is seeking a Site Reliability Engineer to join their dynamic team in Solihull, UK. This role presents an exciting opportunity to work with a company that's revolutionizing how businesses manage customer relationships.

The position offers a competitive salary range of £49,000 - £57,000 and combines technical challenges with meaningful impact. As an SRE, you'll be instrumental in building and maintaining resilient, fault-tolerant systems that ensure maximum reliability for SugarCRM's enterprise clients. Your responsibilities will span from implementing CI/CD pipelines to architecting auto-healing systems, requiring both deep technical expertise and strategic thinking.

The ideal candidate brings 3-5 years of experience with a strong foundation in Linux, cloud infrastructure, and modern DevOps practices. You'll work with cutting-edge technologies including Kubernetes, various configuration management tools, and multiple programming languages (Go, Python, Ruby). The role demands both technical excellence and collaborative skills, as you'll be working across teams to drive infrastructure improvements.

SugarCRM stands out as a Great Place to Work®, offering an impressive benefits package including private medical and dental insurance, a UK pension scheme, and a strong commitment to professional development. The hybrid work environment provides flexibility while maintaining team connectivity. The company culture emphasizes continuous learning, merit-based growth, and work-life balance.

This role is perfect for a mid-level engineer who's passionate about infrastructure automation, system reliability, and building scalable solutions. You'll have the opportunity to make a significant impact on critical systems while working with a supportive team that values innovation and personal growth. The company's commitment to diversity and inclusion, combined with their understanding that perfect candidates don't exist, makes this an welcoming environment for professionals looking to grow their careers in tech.

Last updated a day ago

Responsibilities For Site Reliability Engineer

  • Build resilient, fault-tolerant, auto-healing systems and architecture
  • Implement automation, continuous integration, and delivery (CI/CD)
  • Foresee problems and risks with infrastructure, adding tests, measurements, and alarms
  • Push for containerization and microservices architecture
  • Be available for on-call rotations and incident response
  • Share knowledge and continue learning through projects

Requirements For Site Reliability Engineer

Kubernetes
Python
Go
Linux
  • Bachelor's in CS or related field (or equivalent experience)
  • 3-5 years of experience
  • Experience with configuration management (Terraform, Chef, Ansible, Puppet, CI/CD)
  • Networking knowledge (VPCs, proxies, CDNs)
  • Cloud resource provisioning through API/CLI
  • Linux OS fundamentals
  • Kubernetes understanding
  • Experience with monitoring tools (Grafana, Greylog)
  • Container and machine image building experience
  • Programming/scripting in Shell, Go, Python, Ruby

Benefits For Site Reliability Engineer

Medical Insurance
Dental Insurance
Education Budget
  • UK Pension Scheme
  • Private medical and dental insurance
  • Health & Wellness Reimbursement Program
  • Unpaid sabbatical leave
  • Educational Resources - Career & Personal Development Program
  • Various discount programs
  • Merit-based career growth opportunities

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