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Site Reliability Engineer

SugarCRM offers customer relationship management (CRM) software that easily adapts to customer needs, pioneering solutions for over two decades to help sales teams reach their highest potential.
Solihull, UK
$62,000 - $72,000
Site Reliability
Mid-Level Software Engineer
Hybrid
501 - 1,000 Employees
3+ years of experience
Enterprise SaaS

Job Description

SugarCRM, a pioneering force in customer relationship management software for over two decades, is seeking a Site Reliability Engineer to join their dynamic team in Solihull, UK. This role sits at the intersection of development and operations, focusing on building and maintaining robust, scalable infrastructure systems.

The position offers an exciting opportunity to work with modern technologies including Kubernetes, Linux, and various cloud platforms, while implementing CI/CD practices and automation solutions. As an SRE, you'll be responsible for creating resilient, fault-tolerant systems and contributing to the company's infrastructure evolution from monolithic to containerized architectures.

The ideal candidate brings 3-5 years of experience and a strong foundation in Linux systems, cloud technologies, and programming languages like Go and Python. You'll be joining a company recognized as a Great Place to Work, with a culture that values work-life balance and professional growth.

The role offers competitive compensation (£49,000 - £57,000) and comprehensive benefits including private medical and dental insurance, pension scheme, and professional development opportunities. The hybrid work arrangement provides flexibility while maintaining collaborative team dynamics.

What makes this role particularly appealing is the combination of technical challenges, growth opportunities, and the chance to work with cross-functional teams in a merit-based environment. You'll be part of a company that's continuously evolving and improving its products, with a clear focus on customer success and employee development.

The position requires both technical expertise and soft skills, as you'll be collaborating with various teams, participating in on-call rotations, and contributing to blameless postmortems. This balance of technical work and team collaboration makes it an ideal role for someone looking to advance their career in site reliability engineering while working on meaningful projects that directly impact business success.

Last updated 2 months ago

Responsibilities For Site Reliability Engineer

  • Build resilient, fault-tolerant, auto-healing systems and architecture
  • Add automation, continuous integration, and delivery (CI/CD) to the infrastructure
  • Foresee problems and risks with infrastructure, adding tests, measurements, and alarms
  • Push team to containerize and unwind monoliths
  • Build systems, tools, and automation
  • Share knowledge and continue learning
  • Be available for incident response

Requirements For Site Reliability Engineer

Kubernetes
Linux
Python
Go
  • Bachelor's in CS or related field (or equivalent experience)
  • 3-5 years of experience
  • Experience with configuration management suites (Terraform, Chef, Ansible, Puppet, CI/CD)
  • Knowledge of networking, VPCs, proxies, CDNs
  • Cloud resource provisioning through API/CLI
  • Linux OS fundamentals
  • Kubernetes basic understanding
  • Experience with Grafana, Greylog
  • Artifact building experience
  • Experience with Atlassian tools
  • Programming/scripting in: Shell, Go, Python, Ruby
  • SaaS experience preferred

Benefits For Site Reliability Engineer

Medical Insurance
Dental Insurance
401k
  • UK Pension Scheme
  • Private medical and dental insurance
  • Health & Wellness Reimbursement Program
  • Unpaid sabbatical leave
  • Educational Resources - Career & Personal Development Program
  • Various discount programs
  • Merit-based company with growth opportunities

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