Deployment Engineer

Tailwind is revolutionizing the commercial insurance industry by rebuilding its infrastructure from the ground up. As a Deployment Engineer, you'll play a crucial role at the intersection of engineering, product, and customer success. This forward-deployed position combines solutions engineering, product specialization, and technical consulting.

You'll be responsible for owning the technical onboarding and deployment experience for new brokerages, working directly with broker customers to integrate Tailwind into their workflows. The role involves configuring integrations, managing automation settings, and ensuring smooth product adoption across brokerages. You'll also have the unique opportunity to influence product development by bringing valuable field feedback to the engineering and product teams.

The position offers significant impact as you'll be the bridge between product and customers, ensuring success at critical adoption stages. Working with a small, ambitious team with experience from companies like Ramp, Carta, and C3 AI, you'll have the opportunity to ship improvements quickly and grow into product, solutions architecture, or technical leadership roles as the company scales.

This role is perfect for someone with 1-4 years of experience in software engineering or technical consulting, who is comfortable with APIs and basic scripting, and excels at both technical problem-solving and customer communication. While insurance or fintech experience is beneficial, it's not required. The position offers high agency, zero bureaucracy, and the chance to make a meaningful impact in a major industry that's ripe for transformation.