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Lead Solution Engineer (f/m/d)

Cloud-native software platform for automated decision-making in financial services, powering millions of critical decisions daily.
Backend
Staff Software Engineer
Hybrid
101 - 500 Employees
6+ years of experience
AI · Finance · Enterprise SaaS

Description For Lead Solution Engineer (f/m/d)

Taktile is revolutionizing automated decision-making in the financial services industry through their cloud-native software platform. As a Lead Solution Engineer, you'll be at the forefront of transforming customer decisioning infrastructure, working directly with both technical and business stakeholders.

The role requires a unique blend of technical expertise and customer-facing skills. You'll be responsible for discovering and translating customer priorities into high-impact use cases, building demos, leading proof-of-value projects, and communicating with stakeholders up to C-level executives. Your technical prowess in Python and understanding of REST APIs will be essential for building solutions and helping customers solve real-world problems.

The ideal candidate brings 5+ years of experience in Enterprise Solution Engineering or as a technical Customer Success Manager, combined with knowledge of statistical and machine learning models. Domain expertise in financial services (banking, insurance, payments) is valuable but not required.

Working at Taktile means joining a diverse team of engineers, entrepreneurs, and researchers from various backgrounds, including alumni from top universities like Harvard and Oxford, as well as self-taught professionals. The company culture emphasizes growth, collaboration, and making a meaningful impact. You'll work directly with founding team members in a flat hierarchy where your ideas and opinions are not just welcome but encouraged.

The company is backed by prestigious investors including Y Combinator and Index Ventures, with support from founders of successful tech companies like GitHub, Datadog, and UiPath. Based in Berlin, London, and New York City, Taktile has shown impressive traction, processing over 1,000,000 critical business decisions daily for their customers in fraud detection, money laundering prevention, and small business credit access.

This role offers competitive compensation, including top-of-market equity and cash packages, along with benefits like a self-development budget and flexible equipment choice. The company actively promotes diversity and inclusion, welcoming candidates from traditionally underrepresented groups in tech.

Last updated 5 days ago

Responsibilities For Lead Solution Engineer (f/m/d)

  • Discover and translate customer strategic priorities into high-impact use cases
  • Build demos and support sales team in building business cases
  • Lead proof-of-value projects
  • Design and build solutions in Taktile's Decisioning Platform
  • Onboard and work with customer teams
  • Create reusable collateral and best practices
  • Provide product feedback and shape product roadmap

Requirements For Lead Solution Engineer (f/m/d)

Python
  • 5+ years experience in Enterprise Solution Engineering or technical Customer Success
  • Proficiency in Python programming
  • Understanding of REST APIs
  • Experience with statistical and machine learning models
  • Excellent written and spoken English
  • Strong relationship building skills across different stakeholder levels
  • Project management capabilities

Benefits For Lead Solution Engineer (f/m/d)

Equity
  • Top-of-market equity and cash compensation package
  • Self-development budget for conferences, books, classes
  • Equipment of choice including home office setup

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