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Lead Solution Engineer (f/m/d)

Technology company building cloud-native software for automated decision-making in financial services.
Backend
Staff Software Engineer
In-Person
101 - 500 Employees
6+ years of experience
Finance · Enterprise SaaS

Job Description

Taktile is revolutionizing how organizations make critical business decisions through their cloud-native software platform. As a Lead Solution Engineer, you'll be at the forefront of transforming customer's decisioning infrastructure, enabling them to optimize and automate complex business decisions at scale.

The role combines technical expertise with customer-facing responsibilities, making it perfect for engineers who enjoy both coding and working directly with clients. You'll collaborate with Taktile's Sales Team to ensure customers derive maximum value throughout their journey, from initial implementation to ongoing optimization.

What makes this role unique is its position at the intersection of technology and business impact. You'll be working with a diverse range of stakeholders, from technical teams to C-level executives, helping them achieve their strategic goals through Taktile's platform. The company's focus on financial services means you'll be involved in critical use cases like fraud detection, money laundering prevention, and credit access expansion.

The company culture emphasizes growth, innovation, and impact. You'll be joining a team of veterans from top tech companies and prestigious universities, yet the environment values diverse backgrounds and perspectives. Taktile's backing by Y Combinator, Index Ventures, and notable angels demonstrates their strong market position and growth potential.

This role offers an exceptional opportunity to shape the future of automated decision-making in financial services. You'll be working with cutting-edge technology, solving complex problems, and directly contributing to the company's mission of enabling smarter and safer decisions at scale. The position combines technical depth (Python, APIs, ML models) with business acumen, making it ideal for engineers who want to expand beyond pure development into a more strategic role.

The compensation package is competitive, including equity, and the company provides resources for professional development. You'll have the flexibility to choose your equipment and set up your workspace. Most importantly, you'll be part of a team that values initiative, encourages challenging the status quo, and celebrates diversity in all its forms.

If you're passionate about using technology to solve real-world problems, enjoy working directly with customers, and want to be part of a rapidly growing company in the financial technology sector, this role offers an excellent opportunity to make a significant impact while advancing your career.

Last updated 2 months ago

Responsibilities For Lead Solution Engineer (f/m/d)

  • Transform customer's decisioning infrastructure for complex business decisions
  • Work with Sales Team to ensure customer value throughout lifecycle
  • Build demos and scope proof of value projects
  • Design and build solutions in Taktile's Decisioning Platform
  • Lead proof-of-value projects and communicate with C-level executives
  • Onboard and work with customer teams on real-world problems
  • Write and test Python code for customer solutions
  • Create reusable collateral and best practices
  • Provide product feedback and discover new use cases

Requirements For Lead Solution Engineer (f/m/d)

Python
  • At least 5+ years of experience in Enterprise Solution Engineering or Technical Customer Success
  • Strong ability to build relationships with stakeholders across different seniority levels
  • Understanding of REST APIs (design, integration, authentication)
  • Experience with Python and customer-facing roles
  • Excellent written and spoken English
  • Project management skills to handle multiple customer projects
  • Knowledge of statistical and machine learning models (preferred)
  • Domain expertise in financial services industry (preferred)

Benefits For Lead Solution Engineer (f/m/d)

Equity
Medical Insurance
Education Budget
  • Top-of-market equity and cash compensation package
  • Self-development budget for conferences, books, or classes
  • Equipment of choice including home office setup
  • Flat hierarchy and direct communication with founding team
  • Personal and professional growth opportunities

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