Senior Infrastructure Support Engineer

Thoughtworks is seeking a Senior Infrastructure Support Engineer to join their global technology consultancy team. This role is crucial in maintaining technical excellence and operational efficiency, particularly in cloud environments. The position involves working with clients to transition to agile, value-focused practices while emphasizing shared responsibility and continuous improvement.

The role combines hands-on technical work with strategic thinking, requiring expertise in cloud infrastructure, DevOps practices, and incident management. You'll be responsible for monitoring infrastructure performance, responding to incidents, and maintaining resources according to modern standards. The position involves working with cutting-edge technologies including AWS, Kubernetes, and various monitoring and automation tools.

As a Senior Infrastructure Support Engineer, you'll be part of a dynamic team that values continuous learning and innovation. The role offers opportunities to work on challenging projects while contributing to the company's mission of driving digital innovation. Thoughtworks' cultivation culture supports career development through interactive tools and numerous development programs.

The ideal candidate should have strong technical skills in cloud infrastructure, automation, and DevOps practices, combined with excellent communication abilities and a collaborative mindset. This role requires someone who can work effectively under pressure, handle incident response, and contribute to a 24x7 support rotation.

Working at Thoughtworks means joining a global community of technology professionals who are passionate about making a difference through technology. The company's 30+ year track record of helping clients with digital innovation provides a stable yet dynamic environment for career growth. The role offers the opportunity to work with autonomous teams, collaborate with seasoned technologists, and contribute to meaningful technological solutions.