Data & AI Engineer
Job Description
TrustYou, a leading AI-driven hospitality platform with over 120 professionals globally, is seeking a Data & AI Engineer to join their innovative team. This role combines data engineering, machine learning, and product development to create intelligent solutions for the hospitality industry. The position offers the opportunity to work on cutting-edge AI-powered features, from semantic analysis to LLM implementations, while contributing to products that directly impact guest experiences and business outcomes.
The ideal candidate will bring 10+ years of professional experience, with deep expertise in Python, data engineering, and machine learning. You'll be responsible for designing and implementing AI-powered features, building scalable data pipelines, and creating APIs that deliver insights across the platform. The role requires both technical excellence and strong collaboration skills, as you'll work closely with cross-functional teams to transform data insights into valuable product features.
Working at TrustYou means joining a diverse, global team with a strong focus on continuous improvement and customer excellence. The company offers a genuinely remote-friendly environment with flexible working hours, professional development opportunities, and a strong emphasis on work-life balance. Their product suite includes sophisticated AI-powered platforms for customer experience management, data analytics, and intelligent automation, making this an exciting opportunity for someone passionate about applying AI to solve real-world hospitality challenges.
The position offers comprehensive benefits, including remote work options, learning and development opportunities, and various social benefits. TrustYou's commitment to diversity and inclusion, combined with their innovative approach to hospitality technology, makes this an ideal role for a senior data professional looking to make a significant impact in the industry.
Responsibilities For Data & AI Engineer
- Design, build, and operate AI-powered features using external services and in-house ML models
- Apply techniques like clustering, classification, forecasting, and semantic analysis
- Collaborate with product managers, designers, and other engineers
- Design APIs and data services that deliver insights at scale
- Take part in product discovery and architectural decisions
- Share expertise and mentor others across teams
Requirements For Data & AI Engineer
- 10+ years of professional experience, with 6+ years in data engineering and data science
- Strong Python skills and hands-on experience building ETL/ELT pipelines
- Knowledge of statistical modeling, machine learning, and natural language processing
- Experience with relational and non-relational databases
- Understanding of LLMs and their production applications
- Familiarity with Docker and Kubernetes
- Experimental, iterative approach
- Excellent communication skills
- Fluent English
Benefits For Data & AI Engineer
- Flexible working hours
- Remote work environment
- Home office equipment budget
- Career development and training
- Six days for learning & development
- Team events (in-person and virtual)
- Social benefits and perks based on location
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