UPS, a global leader in logistics, is seeking a Senior Applications Developer to join their Technology Development Center in Chennai, India. This role is part of UPS's initiative to build a global technology workforce that will accelerate their digital journey and engineer technology solutions to improve their competitive advantage in logistics.
The position focuses on developing and maintaining Salesforce-based solutions for customer support across multiple channels including Phone, Web, Email, Messaging (SMS), and Chat. The ideal candidate will contribute to systems analysis, design moderately complex applications, and work on integration builds.
As part of UPS's technology organization, you'll have access to significant resources for professional development and the opportunity to work on ground-breaking solutions to global logistics challenges. The role involves working with Salesforce technologies, including declarative and programmatic approaches, API integrations, and modern development frameworks like Lightning Web Components.
The position requires expertise in Salesforce development, including Apex, workflows, Lightning Flows, and triggers, as well as experience with Service Cloud and various integration technologies. You'll work in a Scaled Agile environment, participating in daily scrums and various agile ceremonies.
UPS offers a culture that values innovation and customer-first approach, with opportunities for growth and development in a Fortune 500 organization. Join a team that's driving digital transformation in the logistics industry while delivering what matters to customers worldwide.