Senior Software Engineer, Servicing

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

As a member of our Servicing Engineering team, you will play a pivotal role in ensuring smooth loan management, optimizing collections, and cultivating strong customer relationships. Our team's primary objective is to develop a cutting-edge loan servicing platform, introduce business process automation, enhance efficiency, and deliver an intuitive user experience for both borrowers and internal stakeholders.

As a Senior Software Engineer at Upstart, you're a leader who can work across the whole stack, who doesn't need roads paved for you before you take action. You're an individual contributor who uses tech to ply your craft, but you excel at thinking like a product manager and a business owner when needed. You can handle high-stakes calls with 3rd parties and customers, and you thrive on making decisions that impact not just how we build but what we build. Finally, you're a mentor, and you take seriously the responsibility to coach and grow each of the engineers around you.

We are a digital-first company, providing employees with the opportunity to work remotely across the US and/or from one of our physical office locations. The majority of your work can be accomplished remotely, but teams meet once or twice per quarter for 2-4 consecutive days at a time for high-quality in-person collaboration.

Join us in revolutionizing the lending industry through AI and technology while working with a talented team committed to making credit more accessible. We offer competitive compensation, comprehensive benefits, and the opportunity to make a real impact in financial technology.