Senior Software Engineer, Site Reliability Tooling

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. As a digital-first company, Upstart leverages AI to improve approval rates and lower loss rates across diverse demographics while delivering an exceptional digital lending experience. With over 80% of borrowers receiving instant approvals requiring zero documentation, Upstart is revolutionizing the lending industry.

The Site Reliability Engineering (SRE) team at Upstart plays a crucial role in maintaining the reliability, resiliency, and observability of production systems. As a Senior Software Engineer focused on Site Reliability Tooling, you'll be instrumental in building tooling and automation that monitors infrastructure health and creates a productive environment for engineers while ensuring a world-class customer experience.

The role combines deep technical expertise with strategic thinking, as you'll help define Upstart's approach to technology operations risk mitigation, including disaster planning and on-call procedures. You'll work with data-driven methodologies to inform decisions and provide insights that improve system visibility and customer experience.

Key responsibilities include implementing monitoring standards across microservices, web apps, mobile apps, databases, and Kubernetes clusters in a fast-paced environment. You'll also focus on improving incident response practices and automating toil where appropriate. The position requires strong collaboration skills as you'll work closely with other SREs and engineers across Upstart.

The company offers an attractive compensation package including base salary, bonus, and equity, along with comprehensive benefits covering health, dental, vision, and life insurance. Additional perks include a 401(k) with generous company match, ESPP, parental leave, and various reimbursement programs for wellness and technology.

This is an excellent opportunity for an experienced SRE professional who wants to make a significant impact at a growing fintech company that's using AI to transform lending. The role offers the flexibility of remote work across the US, with options to work from offices in San Mateo, Columbus, or Austin.