Senior Software Engineer, Site Reliability Tooling

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

The Site Reliability Engineering (SRE) team owns the reliability, resiliency, and observability of Upstart's production systems. As a Senior Software Engineer focused on Site Reliability Tooling, you will be responsible for building tooling and automation to monitor infrastructure health and create a fast, reliable environment for engineers and customers.

Key Responsibilities:

• Implement standards for monitoring microservices, web apps, mobile apps, databases, Kubernetes clusters, and ML platforms
• Improve incident response practices across the company
• Automate away toil where beneficial
• Exercise state-of-the-art SRE practices throughout the company
• Uphold culture of visibility, ownership, and responsibility around service reliability

Required Skills:

• 6+ years of combined Software Engineering, SRE, or DevOps experience
• Proficiency in Python, Go, JavaScript/TypeScript
• Infrastructure as Code expertise (Terraform, CDK, CloudFormation)
• Strong software design & architecture skills
• Experience with observability tools like Datadog, Prometheus
• Experience supporting SaaS in microservice cloud environments
• Data-driven mindset and metrics focus

Benefits include competitive compensation ($163,600-$226,400 base), equity, comprehensive health coverage, 401(k) matching up to $4,500, ESPP, generous PTO, parental leave, annual wellness/tech stipends, and regular team events.

Join us in our mission to enable access to effortless credit based on true risk. As a digital-first company, most Upstarters work remotely across the US, with offices in San Mateo, Columbus, and Austin for optional in-person collaboration.