Application Engineer Tier 1

ValGenesis is a pioneering force in the life sciences industry, providing digital validation lifecycle management systems since 2005. As an Application Engineer Tier 1, you'll join a company that serves 30 of the top 50 global pharmaceutical and biotech companies. The role combines technical support, software troubleshooting, and customer service, making it ideal for those with growing experience in application engineering.

You'll be working in a hybrid environment (3 days per week in office) in Lisbon, handling moderately complex software issues and providing guidance to entry-level engineers. The position requires strong technical abilities combined with excellent communication skills, as you'll be interfacing directly with customers and translating complex technical concepts into actionable guidance.

The role offers an opportunity to work with cutting-edge validation lifecycle management systems while contributing to the company's mission of revolutionizing compliance-based corporate validation activities. You'll be part of a team that values open communication, innovation, and customer success, working alongside professionals in Product, Engineering, and Customer Success departments.

ValGenesis emphasizes personal growth and professional development, offering opportunities to contribute to knowledge base articles, participate in technical review meetings, and mentor junior team members. The company's commitment to becoming the number one intelligent validation platform in the market ensures exciting challenges and growth opportunities.

This position is perfect for candidates with 1-2 years of experience who are looking to develop deeper problem-solving abilities and enhance their technical expertise in a rapidly growing life sciences technology company. The role combines technical challenges with customer interaction, making it ideal for those who enjoy both solving complex problems and helping others succeed.