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Controls Support Engineer (ASRS – Automated Storage and Retrieval Systems)

Global leader in value-added logistic process automation at airports, parcel market, and warehouses.
Veghel, Netherlands
Backend
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
2+ years of experience
Logistics · Robotics

Job Description

Vanderlande, a global leader in logistics automation, is seeking a Controls Support Engineer for their ASRS (Automated Storage and Retrieval Systems) team. This role is part of the Service Desk within the Service Deployment Organization, supporting the operating software for customers in Airports, Warehouses, and Parcels systems.

The position offers a unique opportunity to become a technical expert in controls technology, starting with a comprehensive education program to learn low-level controls software of material handling systems. As part of a 15-person team of motivated engineers, you'll provide 24/7 support to ensure system availability for customers worldwide.

The role involves solving technical issues, analyzing problems, and implementing solutions while working with cutting-edge automation technology. You'll be responsible for incident management, system monitoring, and serving as a crucial link between different service organizations and internal departments.

Vanderlande offers an excellent learning environment through their Vanderlande Academy, with over 800 courses conducted yearly. The company employs more than 5,500 people across 100+ countries and has a strong track record in innovation and reliability. They serve major clients in airports, parcel delivery, and e-commerce sectors, with systems operational in over 600 airports including 13 of the world's top 20.

This position is ideal for someone with a technical background who enjoys problem-solving, has strong communication skills, and wants to grow in an international environment. The role offers competitive compensation including shift allowance and stand-by compensation, along with opportunities for long-term career development in a company recognized as a top employer in the Netherlands.

Last updated 2 days ago

Responsibilities For Controls Support Engineer (ASRS – Automated Storage and Retrieval Systems)

  • Support operating software for customers in Airports, Warehouses and Parcels systems
  • Solve technical issues and errors on customer systems
  • Trace and correct incidents
  • Log and monitor tickets in service management tool
  • Analyze incident causes and develop preventive solutions
  • Provide remote support via VPN connections 24/7
  • Act as contact point for low level controls software related problems
  • Communicate with customers and internal departments

Requirements For Controls Support Engineer (ASRS – Automated Storage and Retrieval Systems)

  • Bachelor's degree in a technical subject
  • Strong affinity with controls technology
  • Excellent communication skills
  • Business level English proficiency
  • Willingness to work in 16/5 schedule and be part of stand-by schedule for nights and weekends

Benefits For Controls Support Engineer (ASRS – Automated Storage and Retrieval Systems)

  • Shift allowance
  • Stand-by compensation
  • Training and development through Vanderlande Academy

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