Field Service Engineer

Virgin Pure

Virgin Pure is on a mission to change the way people drink water at home, providing a subscription service for cutting-edge water systems that offer unlimited, great tasting, pure water at the touch of a button.

London, UK

In-Person

Consumer

This job posting is no longer active. Check out these related jobs instead:

Job Description

At Virgin Pure, we're revolutionizing home water consumption with our cutting-edge subscription service. As a Field Service Engineer, you'll be the backbone of our customer satisfaction, ensuring flawless installations and maintenance of our game-changing water systems.

Your role involves:

Covering your allocated region and assisting team members when needed
Achieving high completion rates for installations and repairs
Identifying and fixing issues on the first visit
Providing top-notch customer service and driving positive reviews
Following Standard Operating Procedures and accurately recording information

We're looking for someone with:

A winning smile and engaging personality
Experience in field service or delivery roles
Strong problem-solving skills
Basic plumbing knowledge
Excellent communication and people skills
Ability to work independently and manage priorities
Valid driver's license with a clean record

We offer:

Personal use of a company van
Work uniform provided
Paid work travel expenses
23 days holiday plus Bank Holidays
Monthly incentives (£100 Target Incentive & £100 Team Incentive)
Regular operational overtime opportunities

Join Virgin Pure and be part of our mission to help people live healthier lives by drinking more water, all while enjoying the perks of a dynamic and rewarding career.

Last updated 10 months ago

Responsibilities For Field Service Engineer

Cover allocated region and assist team members
Achieve high completion rates for installations and repairs
Identify and fix issues on the first visit
Provide top-notch customer service
Follow Standard Operating Procedures
Accurately record information and stock consumption
Install and repair water systems in customers' homes
Ensure work is completed to the highest standards
Set up and demonstrate water systems for customers
Communicate with scheduling and stock teams
Drive positive reviews and customer recommendations
Complete stock takes accurately and on time

Requirements For Field Service Engineer

Winning smile and engaging personality
Experience in field service or delivery roles
Strong problem-solving skills
Basic plumbing knowledge
Excellent communication and people skills
Ability to work independently and manage priorities
Valid driver's license with a clean record

Benefits For Field Service Engineer

Personal use of company van
Work uniform provided
All work travel expenses paid
23 Days Holiday plus Bank Holidays
Monthly £100 Target Incentive
Monthly £100 Team Incentive
Operational overtime regularly available

Virgin Pure

London, UK

In-Person

Consumer