Senior, Software Engineer – Full Stack Customer Care Technology
Job Description
Join Walmart's Global Technology EBS team as a Senior Full Stack Software Engineer focusing on Customer Care Technology. As part of the Fortune #1 company, you'll work on transformative projects that impact over 240 million global customers weekly. The role is within Walmart's Enterprise Business Services (EBS), consisting of seven teams delivering world-class technology solutions.
The Customer Care team has developed a proprietary CRM solution and innovative guided workflows to enhance customer service delivery. You'll be responsible for leading complex development initiatives to modernize and transform the customer care platform, working across both frontend and backend technologies.
The position offers a competitive salary range of $108,000-$234,000 (varying by location) plus performance bonuses and comprehensive benefits. You'll work with cutting-edge technologies including ReactJS, TypeScript, Java, Spring Boot, and cloud services, while having the opportunity to mentor team members and drive technical best practices.
Key responsibilities include architecting full-stack features, implementing scalable solutions, and leading technical initiatives. You'll collaborate with cross-functional teams, drive code quality, and help modernize legacy systems. The role requires expertise in both frontend (React, Redux, TypeScript) and backend (Java, Spring Boot, microservices) development, with experience in distributed systems and cloud platforms.
Benefits include comprehensive healthcare coverage, 401(k), stock purchase options, paid time off, parental leave, and education benefits through Live Better U. You'll be part of a company committed to sustainability, community involvement, and creating an inclusive workplace where you can bring your whole self to work.
This is an opportunity to join a technology leader that combines complex technical challenges with meaningful impact, working on solutions that help millions of customers live better while setting new industry standards in retail technology.
Responsibilities For Senior, Software Engineer – Full Stack Customer Care Technology
- Lead development of full stack features, from user interfaces to backend services
- Translate product requirements into robust technical designs and implementation plans
- Build advanced and reusable ReactJS components and high-performance web applications
- Architect and implement backend services using Java, Spring Boot, and REST APIs
- Collaborate with architects, staff engineers, product managers, and QA engineers
- Drive code quality through code reviews, mentoring, and best practices
- Troubleshoot and resolve complex production issues
- Help steer platform modernization and migration efforts
Requirements For Senior, Software Engineer – Full Stack Customer Care Technology
- 5+ years of experience in full stack software development
- Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization
- Strong backend experience with Java, Spring Boot, REST API design, and microservices
- Experience in building distributed systems with Kafka or other messaging frameworks
- Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines
- Solid grounding in data structures, algorithms, and software architecture
- Bachelor's degree in computer science or related field (or equivalent experience)
Benefits For Senior, Software Engineer – Full Stack Customer Care Technology
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Company-paid life insurance
- Paid Time Off (PTO)
- Parental leave
- Stock purchase program
- Education benefits through Live Better U
- Performance bonuses
- Company discounts
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