Staff, Software Engineer

Walmart's Customer Care Technology team is seeking a Staff Software Engineer to join their mission of building best-in-class customer service experiences for hundreds of millions of Walmart customers globally. This role focuses on leveraging Gen AI to deliver delightful features while maintaining engineering excellence. As a Staff Software Engineer, you'll lead technical design and implementation of key customer-facing features, working with a team of software engineers, data scientists, and machine learning experts.

The position offers an opportunity to shape architecture and engineering practices while providing hands-on leadership. You'll be part of the Enterprise Business Systems organization, collaborating with product, business, and UX teams to drive measurable business impact. The role requires expertise in distributed computing, REST services, and cloud technologies, with a focus on building scalable, multi-tenant platforms.

This is an excellent opportunity for a seasoned engineer who combines technical expertise with leadership skills. You'll work in a dynamic environment where you can influence both technical direction and team development through mentorship and collaboration. The role offers competitive compensation, comprehensive benefits, and the chance to impact customer service technology at one of the world's largest retailers.

The position requires 8+ years of relevant experience and offers a salary range of $132,000-$286,000, depending on location, plus additional compensation through bonuses and stock options. You'll be part of a team pushing the boundaries of GenAI technology in complex enterprise applications, helping fulfill Walmart's mission to help customers save money and live better.