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Technical Content Engineer

Fast-growing startup building the future of observability and automation for IT operations, unifying complex system data for enterprise IT teams.
Montevideo, Montevideo Department, Uruguay
$36,000 - $44,000
Frontend
Mid-Level Software Engineer
Hybrid
5+ years of experience
Enterprise SaaS
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Job Description

XperiencOps Inc is revolutionizing IT operations through their innovative observability and automation platform. As a Technical Content Engineer, you'll be at the intersection of technical documentation and frontend development, playing a crucial role in shaping the company's documentation strategy and customer experience. The position offers a unique blend of technical writing and development work, requiring expertise in React and documentation frameworks.

The role involves creating comprehensive technical documentation while also developing and maintaining customer documentation portals. You'll work closely with product and engineering teams to translate complex features into user-friendly content, while also implementing frontend solutions using React, Readme.com, and Docusaurus. This position is perfect for someone who combines strong technical writing skills with frontend development capabilities.

The company offers a competitive compensation package including equity, comprehensive benefits, and a flexible hybrid work environment. Based in Montevideo, Uruguay, you'll be part of a fast-growing startup that's transforming how enterprises manage their IT operations. This is an excellent opportunity for a mid-level professional with 5-7 years of experience to make a significant impact in a rapidly evolving company.

The role requires a unique combination of technical expertise and communication skills, making it ideal for someone who enjoys both coding and creating user-focused content. You'll have the opportunity to influence the company's documentation strategy while building and maintaining crucial customer-facing portals. The position offers growth potential within a company that's pioneering autonomous IT operations and transforming the employee technology lifecycle management.

Last updated 5 months ago

Responsibilities For Technical Content Engineer

  • Develop, write, and maintain high-quality technical documentation, tutorials, and user guides
  • Ensure content is clear, concise, and user-friendly for both technical and non-technical audiences
  • Collaborate with product and engineering teams to understand product features
  • Develop and maintain customer documentation portals using Readme.com, Docusaurus and React
  • Implement responsive and user-friendly web interfaces
  • Engage with customers to gather feedback and improve documentation
  • Create multimedia content including videos and interactive guides
  • Maintain internal and external knowledge bases

Requirements For Technical Content Engineer

React
  • 5–7 years of professional experience as a support engineer, technical writer, or similar role
  • Proficiency in front-end development, specifically with React
  • Experience with documentation frameworks
  • Strong understanding of web development principles and best practices
  • Excellent writing and editing skills
  • Bachelor's degree in Computer Science, Technical Writing, Communications, or related field
  • Strong attention to detail
  • Excellent communication and collaboration skills

Benefits For Technical Content Engineer

401k
Vision Insurance
Dental Insurance
Medical Insurance
Equity
  • Competitive Compensation: Salary, Equity, and 401K
  • Comprehensive Vision, Dental, and Healthcare plans
  • Discretionary Time off Policy
  • 11 Company-paid Holidays
  • Hybrid Work Policy - 3 days in office/2 days remote