Zendesk AI Agents (Ultimate) is seeking a Senior Frontend Engineer to join their innovative team working on Gen3, a cutting-edge AI Agent system revolutionizing the chatbot landscape. This role offers an exciting opportunity to shape and build their frontend platform, working closely with Product Managers, AI/ML Engineers, and Backend developers.
The position involves developing user-friendly applications that help clients design conversations and automate workflows using TypeScript, React, and other modern technologies. You'll be responsible for maintaining and improving the codebase architecture while ensuring excellent user experience through solid engineering practices.
As part of Zendesk, a company serving over 100,000 paid customer accounts globally, you'll work in a flexible, remote environment with competitive compensation and comprehensive benefits. The role offers full ownership of projects, collaboration with passionate team members, and significant opportunities for professional growth.
The ideal candidate should be an experienced engineer with strong product mindset, excellent programming skills in TypeScript and React, and a deep understanding of web standards. You'll need to demonstrate expertise in testing practices, performance optimization, and the ability to mentor others while maintaining strong communication skills.
Working at Zendesk means joining a company that values diversity, inclusion, and work-life balance. The company provides flexible working hours, professional development funds, premium medical insurance, and various other benefits to support your success and wellbeing. This is an opportunity to be part of a team that's shaping the future of AI interactions while building meaningful customer relationships through innovative software solutions.