Product Infrastructure Engineer - Site Reliability
Job Description
Zyphra, an artificial intelligence company in Palo Alto, is seeking a Product Infrastructure Engineer focusing on Site Reliability. This role is crucial for maintaining and designing systems that ensure the robustness, observability, security, and scalability of Zyphra's infrastructure. The position involves working with ML workloads, deployment systems, and compute environments.
The ideal candidate will be responsible for building observability systems, designing resilient deployment systems, and implementing secure release processes. They will work closely with ML engineers and DevOps teams, leading incident response and root-cause analysis. The role requires experience with high-performance compute environments, infrastructure as code, and system security.
Zyphra offers a unique environment where both deep research and engineering excellence are valued equally. The company culture encourages innovative thinking and quick execution, with a focus on minimizing barriers to impact. The team shares a passion for AI and enjoys collaborative discussions.
Benefits include comprehensive healthcare coverage, competitive compensation with 401(k), relocation support, and on-site meals. The position is based in Palo Alto, CA, offering a collaborative, high-energy environment. This is an excellent opportunity for someone passionate about bringing reliability best practices to cutting-edge AI infrastructure.
Responsibilities For Product Infrastructure Engineer - Site Reliability
- Building and improving observability systems (monitoring, logging, alerting)
- Designing resilient build and deployment systems across research and production environments
- Implementing secure release processes with strong auditability and rollback support
- Collaborating closely with ML engineers, DevOps, and infra teams to improve system reliability and performance
- Leading incident response, root-cause analysis, and postmortems with a focus on learning and prevention
Requirements For Product Infrastructure Engineer - Site Reliability
- Experience in high-performance compute environments, such as ML clusters or GPU farms
- Background in infrastructure as code (e.g., Ansible, Terraform)
- Familiarity with software release engineering with for ML/AI systems is a plus
- Experience designing reliable environments for experimental workloads and reproducible runs
- Knowledge of compliance and audit standards in deployment and system security
- Experience with load testing, fault injection, and chaos engineering to harden systems under stress
- Passion for building tooling that makes infrastructure invisible and reliable for end users
Benefits For Product Infrastructure Engineer - Site Reliability
- Comprehensive medical, dental, vision, and FSA plans
- Competitive compensation and 401(k)
- Relocation and immigration support on a case-by-case basis
- On-site meals prepared by a dedicated culinary team
- Thursday Happy Hours
- In-person team in Palo Alto, CA, with a collaborative, high-energy environment
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