Name: [Case Study] Solving A Multi-Million $$ Instagram Bug
Uploaded: 2022-07-01T19:02:35+00:00
Duration: 35 min 29 s
Description: A big part of moving from L4 (mid-level) to L5 (senior level) is being able to create your own scope

[Case Study] Solving A Multi-Million $$ Instagram Bug

- A big part of moving from L4 (mid-level) to L5 (senior level) is being able to create your own scope. You can't just expect a perfect suite of projects to come from your manager.
- Like in this session's case study, bugs are a great source of finding your own scope!
- The bug was very slight: Instagram story ads started off on the wrong part when they were resurfaced to a user. As an Android engineer, Alex discovered this in IG Android initially. This bug had been in production *for over a year* at this point.
- How Alex expanded the scope after finding this bug:
  - Worked with iOS to see if the bug was there (it was)
  - Worked with PMMs to confirm that this violated the advertiser contract and merited a refund. This made the bug an immediate SEV.
  - Worked with a data scientist to figure out exactly how many times this bug occurred and calculate the exactly refund to advertisers ($2M+)
  - Put the fix behind an A/B test to measure impact and make sure it was working
- How you can incorporate the learnings from this case study:
  - Be detail-oriented. At Big Tech in particular, seemingly small issues can have massive impact.
  - Don't just silently fix bugs. Take the time to figure out its entire scope - It could be a SEV!
  - Understand the world outside of yours. Look for opportunities to bring in others (especially those of different roles) into what you're working on to expand scope for everyone!

Here's the [link to the slides](https://docs.google.com/presentation/d/1vPtelhi5caMsZNC-XFGhy1FtRveIbNxg0k3LZctRPOs/edit?usp=sharing).

For more resources around creating scope:
- ["How do I come up with innovative, impactful ideas and bring them to my team?"](https://link.jointaro.com/uBcb5LjZiD5DasfB9)
- ["How can I come up with big initiatives, especially those at a Staff level?"](https://link.jointaro.com/6MWig3VSr3nVo81w9)

A big part of moving from L4 (mid-level) to L5 (senior level) is being able to create your own scope