I applied online. The process took 1 week.

Describe a major process improvement project you led end-to-end.

• How did you identify the opportunity?
• Which methodology did you use—Lean, Six Sigma, Kaizen, DMAIC?
• What KPIs improved and by how much?
• Tell me about a time your project initially failed—what did you change?
• How do you balance speed vs. control in improvement initiatives?
• When would you redesign a process completely rather than optimize it?
• How do you validate that a process change actually sticks?
• How do you ensure frontline adoption?
• What’s the most complex cross-functional process you’ve improved?

What dashboards would you build in your first 90 days here?