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A Mixed Bag (Amazon Pharmacy)

Software Development Engineer II
Former Employee
Worked at Amazon for 4 years
October 1, 2024
Seattle, Washington
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Disclaimer: Amazon is so big that it may be slightly different elsewhere in the company outside of Amazon Pharmacy.

  • Always projects to be worked on because leadership is betting big on healthcare. This can be great for your career if you're looking to grow fast.
  • Exposure to some of the more modern, cutting-edge technologies (e.g., AI) as Amazon is constantly looking to improve.
  • Lots of opportunity to have impact at scale given Amazon's customer base.
  • Plenty of senior experience within the org for design reviews and guidance.
  • Pay is above average, and stock has generally done well.

If you're mainly looking to grow your career and make a lot of money, Amazon might be a good fit for you.

Cons
  • Work-life balance can get tough during project launches.
  • Tech debt from rushed launches.
  • Lack of transparency within the organization.
  • Poor handling of return to office and layoffs.
  • Limited benefits compared to other big tech companies.

Working in a rapidly growing organization within Amazon has the drawback of too many projects and not enough people to do them. There is a constant cycle: a project is scoped with an unreasonable, immovable deadline, the team prioritizes only the bare minimum and rushes to meet that deadline, and tech debt is produced as a result of shortcuts. Because of this, there isn't much focus on long-term sustainability, and consequently, on-call can be tough depending on the team. This has been brought up a few times, but since these timelines are set by leadership and there are so many layers until you reach them with little transparency, nothing has been done about it, even with the best intentions of middle management.

Pre-COVID, when Amazon was taking big bets, it was an exciting time to be a part of that growth. But when the economy got tough years later and layoffs were prevalent in the tech industry, it was a harsh reminder of what Amazon valued (hint: not the employees) and what they would do to save money:

  • Tens of thousands of people laid off.
  • Mandating employees return to the office where their team is located to force people to uproot their lives or voluntarily leave Amazon (note that 30,000+ people signing a petition and protesting for remote work did not sway leadership).
  • Only providing agile desks for 80% of the team headcount (where is the 20% going to sit??).
  • No compensation increases for L6+ one year.
  • Etc., etc.
Advice to Management

Focus on quality, not quantity, especially in healthcare.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
5.0
Compensation and Benefits
4.0
Senior Management
3.0

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Amazon Interview Experiences