Industrial Engineer Interview Experience - Phoenix, Arizona
Process
The first round was a phone interview with one of their representatives, focusing mostly on behavioral questions.
The second round was an onsite interview with two other IE's, featuring more technical questions. The last question required math and reasoning, and they left the room to allow you to solve it.
The third round was another phone interview with two more IE's of varying experience, again focusing on behavioral questions.
Questions
Suppose we are running a call center and we want to minimize wait time but not overstaff.
With X calls per year, how many phone operators should we hire?
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Interview Statistics
The following metrics were computed from 3 interview experiences for the American Express Industrial Engineer role in Phoenix, Arizona.
Success Rate
American Express's interview process for their Industrial Engineer roles in Phoenix, Arizona is extremely selective, failing the vast majority of engineers.
Experience Rating
Candidates reported having very good feelings for American Express's Industrial Engineer interview process in Phoenix, Arizona.
American Express Work Experiences
- 5.0Great Pto, Slow GrowthIndustrial Engineer • Current EmployeePhoenix, Arizona, United StatesJuly 27, 2021Pros: American Express has great benefits, especially when it comes to paid time off and being able to work remotely.Cons: Takes time to get promotions and does not feel they place an importance on career development.
- 4.0Decent working environmentIndustrial Engineer • Current EmployeePhoenix, Arizona, United StatesMarch 3, 2015Pros: It's a friendly work environment.Cons: The annual pay increase is awful.
- 4.0While working for American Express, I have felt cared for, but limited in my ability to use my talentsIndustrial Engineer • Current EmployeePhoenix, Arizona, United StatesJuly 23, 2013Pros: Many people are nice. The facility is well taken care of, and the food is satisfactory. They host regular opportunities for you to network with other employees.Cons: Work-life balance is challenging, with many projects consuming lots of time. Technology is lacking; specifically, the computers and desks are less than ideal.
American Express Interview Questions
