Industrial Engineering Interview Experience - Miami, Florida
Process
I submitted my resume at my university's career fair and received a call about an hour later to schedule an on-campus interview for the next day. The interview took about 30-40 minutes, and it wasn't too bad. It was conducted jointly by a recent graduate and an experienced employee. The questions were a mix of case and behavioral questions.
Questions
AmEx needs a call center that can support 100,000 calls per year. How many customer service staff will you hire?
Name one time you have improved a process.
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Interview Statistics
The following metrics were computed from 1 interview experience for the American Express Industrial Engineering role in Miami, Florida.
Success Rate
American Express's interview process for their Industrial Engineering roles in Miami, Florida is extremely selective, failing the vast majority of engineers.
Experience Rating
Candidates reported having mixed feelings for American Express's Industrial Engineering interview process in Miami, Florida.
American Express Work Experiences
- 4.0Good pay, no role flexibilitySoftware Engineer • Current EmployeeMiami, Florida, United StatesAugust 1, 2025Pros: Flexible times, Good pay, Work-life balance is great!Cons: No stock options for lower levels. Holidays not included for all roles. Hard to change roles or get promoted. Lots of legacy components!!!
- 5.0Learned Lots, Kind PeopleSoftware Engineer Intern • Former EmployeeMiami, Florida, United StatesSeptember 11, 2024Pros: Great company! I learned a lot, and the people there are very kind!Cons: Can't think of any, honestly.
- 5.0Great Place to WorkSoftware Engineer • Current EmployeeMiami, Florida, United StatesJuly 22, 2024Pros: Great benefits Good people Good payCons: Some people don’t put the effort in.
American Express Interview Questions
