American Express

Decent benefits, slow work pace

Stagnant. They organize around existing and convoluted code bases. This inhibits innovation and leads to people finding busy work. It also leads to many people only knowing very narrow things. Offshore coders can also be very erratic.

Leadership is invisible or non-existent on such important things as moving to a more performant cloud environment.

Poorly managed and very slow cloud architecture.

Don’t organize around existing assets. Rotate engineers among many varied domains. Improve offshore work quality. Provide more and better documentation. Weed out people who do very little (lifers).

Improve salaries. Offer more meaningful career checkpoints. Improve growth opportunities. Improve training on modern topics. Avoid bureaucratic brain freeze where nothing happens on pivotal cloud decisions for many years.