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Good company overall, but if you end up in a bad team..

Senior Engineer
Former Employee
Worked at American Express for 2 years
March 23, 2019
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

Competitive pay, good benefits. The company is trying to reinvent itself as a technology company and is trying to move at a rapid pace, meaning a lot of opportunities to learn and work on modern tools.

If you are lucky, then you might end up working on really cool products as well.

Senior leadership is pushing everyone in the organization to get technical.

Cons

Struggling to shake off vendor-dominated technology teams, many leaders from back in time have no clue how to run teams. Historically, they had all vendors (very substandard folks and too much control), so some leaders rely heavily on vendors and have no idea how to hire or mentor full-time employees.

Too much politics if you end up in really toxic teams (trust me, there are plenty). A lot of attrition in such teams doesn't help with morale.

Advice to Management

Shake up some of the leadership. Train and coach them on how to hire and retain talent. Take a good look at vendor relationships and drive quality there. I have seen some of the worst resources coming from them, forcing full-time employees to work with and manage them.

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