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Great Us Mgmt, Toxic India Teams

Senior Manager AI/ML
Former Employee
Worked at American Express for 1 year
October 15, 2025
Gurgaon, Haryana
3.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

The company is well-organized.

American management is great and respects people and boundaries.

The office is state-of-the-art.

Exciting work at times, where building things translates to measurable results.

Most team members are very nice people and work well together.

Cons

Cluster B personalities in local management, whom you are “administratively” assigned under, even if you work solely with American teams.

Workplace bullying and concerning patterns of retaliation over protected categories like medical disability in India, even though policy is US-focused, which prohibits that by law there.

Team-specific:

Directors and above are hyper-focused on appearances and desperate to appear productive, often competing with each other, both in and between teams, in order to appease and flatter their senior VPs. This ends up putting unrealistic (actually physically impossible sometimes) expectations on the delivery team, which gets a pat on the back for actually solving the problem. However, any mistakes are met with excoriating “feedback” reviews.

Advice to Management

Self-overcome out of politics

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
4.0
Compensation and Benefits
4.0
Senior Management
1.0

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