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Miserable place to work

Senior Software Engineer
Current Employee
Has worked at American Express for 1 year
August 5, 2025
New York, New York
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

None that I can think of at the moment.

Cons
  • Zero work-life balance, constantly working on weekends.
  • Misleading PTO policy (Federal holidays require you to use PTO, despite most of the business and even facilities being closed on these days).
  • PTO policy actively discourages taking PTO.
  • Limited "perks".
  • Doing anything at all requires extensive levels of approval and on-boarding.
Advice to Management

Developer lag is a cost, just as much as the cost of infrastructure.

Requiring massive amounts of oversight on the simplest things might "reduce risk," but it causes everything to move at a snail's pace. And higher-ups wonder why things don't get done within their desired timeframe.

If you want to manage your own technology and infrastructure, you should enable your employees to utilize technology and infrastructure.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
2.0

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